How to use the charging device connector correctly

China [CN]

With the development of new energy vehicles getting better and better, charging equipment is gradually becoming popular. Many car owners find that the car is fully charged when charging, but the charging gun cannot be pulled out, which not only delays the time but also makes the charging experience feel It becomes worse, and the charging gun will automatically lock when the vehicle is not fully charged. If you find that the charging gun cannot be pulled out, there are the following methods to try to pull it out.

1. Press the "Emergency Unlock" button

Since the charging gun interface has a locking function to avoid disconnection during charging, it may be locked. You can try to find the emergency unlocking device. Since there are many types of charging guns, the position of the unlocking port may be different. Reserve a screwdriver in the car, which can come in handy at this time. Insert the screwdriver into the position of the unlocking port. Toggle in the direction of the gun head to unlock.

2. Start charging again

Click to start charging, and the charging will end after 20 seconds, and the locking mechanism can be unlocked with a high probability. In addition, some users reported that after unlocking the door, the charging gun will be automatically unlocked, but this method is not available for all models.

3. Contact the relevant customer service phone number

Generally, there will be a customer service phone number on the charging pile. You can call for consultation, inform the charging pile code, and the customer service background will unlock it. After trying the above methods, if the charging gun still cannot be pulled out, then only the hardware may be damaged. This kind of problem can only be called for repair and wait for the engineering personnel to deal with it on site.

In case of special circumstances, it is necessary to ensure safety and correctly handle the problem-solving method. To learn more about charging and connecting device services, please consult: https://www.omgdd.com