Using ECROBOT site
What are the payment terms?
A: To ensure a secure and official B2B transaction environment, ECROBOT CO., LTD. primarily adopts transparent, secure, and standard corporate payment methods, such as Telegraphic Transfer (T/T). This ensures clear and reliable accounting and trade documentation for both parties.
Are there any hidden fees, such as shipping, customs duties, or storage fees?
A: No. All costs incurred for your order—including international shipping fees, import duties, and customs clearance charges—are transparently detailed in the Proforma Invoice we issue. We provide a clear, itemized breakdown so that you can verify every single cost before proceeding with payment.
Can I place a joint order (Group Sourcing) with fellow sellers to share and save on shipping costs?
A: Absolutely! To maximize your buying power, ECROBOT CO., LTD. fully supports and encourages Group Sourcing. We can process orders from multiple buyers together, consolidate them into a single secure shipment at our logistics center, and help you cut individual shipping overhead by up to 50% or more compared to individual importing.
