Sign Up Now! (All Free) | Forgot Your Password? 
 
Help
FAQ
Privacy Policy
User's Agreement
Site Map
Login
User ID
Password
Sign Up Now!
Forgot Password?
May 17, 2012 20:54:20 GMT
Q: How to become a member of ECROBOT.com?
A: Please go to "Sign Up Now". Then fill out the blanks.

Q: How much is the fee for using ECROBOT.com?
A: It is all free of charge!

Q: Do we have to register?
A: No! It is your choice. Even though you are not a member, you can post your offer. But if you become a member, you can save your time to fill out the company details
in every offer postings.

Q: How to reply to inquiries?
A: You can find "Contact Details" at the bottom of each offers. If you click it, you would be requested to log in first. After login, you will find "Click here to send email" at the bottom of those offers.

Q: How to post an offer?
A: There are two choices.
Firstly, pleae click "Post an offer" button . Then you can see two option.
One is "Member Posting" and the other is "Non-member Posting". If you are a member of ECROBOT.com, please click "Member Posting". If you are not, please click "Non-member Posting". "Member Posting" does not need your information on every postings.

Q: How to upload a picture?
A: You can upload the picture of your products with your offer. Please click "Post an offer" and select "Member Posting" or "Non-member Posting". There, you can find "Image(JPG or GIF)" field easily.

Q: How to delete my posted offer?
A: Please go to "Offer manager" of "Member Area". There, you can delete and edit your offer.

Q: I forgot my password.
A: Please go to "Forgot Your Password" of top-right side of main page. Then type in your registered email address. You can get your password by return mail.

Q: How to edit my company's profile?
A: Please go to "Member Area" and click "Update My Profile".

Q: How to add my products?
A: Please go to "Member Area" and click "Products register". Then click "Add products" and fill out the blanks.

Q: How to edit or delete my company's products?
A: Please go to "Member Area" and click "Products register". Then click "edit" or "delete" button of right side.

Q: How to change my password?
A: Please go to "Member Area" and click "Change Password".

Q: What is HS code?
A: HS-code is the abbreviation of "the International Convention on Harmonized Commodity Description and Coding System" and it is established by WCO(World Customs Organization).
It is a kind of classification table for the products which are being traded internationally. So if you don't know HS-code of your products, please ask your country's customs or Export-import division.
Of course, we can help you to find your HS-code. But since we can not know all products, we recommend you to ask your country's customs. If any question, please let us have your kind e-mail.

Q: Is HS code needed in registration?
A: No! It is optional. It might be needed in automatic offer matching system.

Q: What is automatic offer matching system?
A: It is not available now. We have a plan to do it in future.
a. The user post a selling or buying offer based on HS code.
b. Intelligent Robot check HS codes of other selling or buying offers.
c. If there is the same HS code offer, it is automatically matched and sent to the partner.
d. If you register your products with HS code in company directory, you can get the same HS code offers also.
e. The period of this matching service is only available for one month per each offer.
f. If you don¡¯t want this service, please don't type in HS code.

Q: How to recommend ECROBOT.com to my friend?
A: Please go to "Recommend ECROBOT.com to your friends" at the bottom of main page.

Q: How to advertise our products?
A: It depends on the page, size and period. If interested, please let us have your email at info@ecrobot.com

Q: How to exchange the banner with ECROBOT.com
A: Please let us have your email at info@ecrobot.com
Copyright (C) 2000-2012 ECROBOT CO., LTD. All rights reserved.
Email: info@ecrobot.com